A more in-depth management programme, aimed at providing learners with a broader understanding of the operational aspects of the hospitality industry.

Programme Overview

This is a substantive management programme, typically delivered over a nine month period in the case of full-time students. CTH Level 4 courses combine practical career-based elements with a number of essential management disciplines that will be invaluable as the individual’s career progresses. The course therefore provides the practicality needed for the workplace with the theory needed to advance in management roles and in education.

Students who complete the Level 4 may use it as a pathway to advanced study, typically progressing on to the CTH Level 5 Advanced Diploma. Since the Level 4 Diploma is designed to be broadly equivalent to that of the first year of a bachelor’s degree, students may use the qualification to apply for credit entry to a number of bachelor degree programmes at selected universities worldwide. However, the course is ideal preparation for immediate employment in the sector.

Syllabus Overview

Students must achieve All 7 mandatory units, providing 120 credits, of which 45 credits are at level 3 and 75 credits are at level 4.

1. Finance in Tourism and Hospitality
   
2. Customer Service Management in Tourism and Hospitality
   
3. Global Tourism and Hospitality
   
4. Rooms Division Operations
   
5. Rooms Division Supervision
   
6. Food and Beverage Operations
   
7. Food and Beverage Supervision
   

Grading Criteria

1. PASS 40% to 59%
2. MERIT 60% to 69%
   
3. DISTINCTION 70%+