Overview

Delve into the inner workings of the aviation sector and gain real-world experience of working in an airport with this top-up course. Guest lectures and field trips enable you to witness first-hand how the airport functions, from check-in, security, and consumer shopping, to managing passengers, VIP lounges, and boarding.

You examine future airline and airport trends, focusing on the need for airlines to differentiate in a competitive market, and create innovative business models to support global economic growth. You explore the evolution of the industry, and the value of air travel in opening up the world to us, looking at the importance of connectivity and how ambitious aviation strategies can bring together people and places.

Develop your business acumen, vocational expertise, and management insight by studying key theories and current practices, including crisis and safety management, consumer and marketing theories, dealing with difficult people, managing teams, counter-terrorism, business resilience, and service levels.

Course structure

Year 1 core modules

You develop an understanding of the challenges faced by organizations and explores the controversies and dilemmas of contemporary management thinking and practice. You study three key interrelated contemporary issues facing businesses - internationalization; technological innovation and sustainability.

Safety Management in Aviation and Business Resilience

Flying is one of the safest forms of transport. But what happens when tragedy strikes? You explore the chain of events that can lead to disaster in the air and on the ground and will examine human error, accidents, mechanical failure, and adverse weather. The success of aviation history
is punctuated with disaster and catastrophe therefore you will explore a range of topical case studies based on real events and determine what went wrong and how such events have shaped the aviation industry today and how future disasters can be averted

Service Levels and Innovation in Aviation

This module offers you the opportunity to analyze the process of managing and developing innovative products for global passengers within the aviation sector. You assess the nature of products onboard and on the ground that not only enhance the passenger experience but create brand loyalty and increased demand.

Undergraduate Business Project

The module comprises a learner-managed business project, the topic area of which will be associated with your program area of study. The project will provide you with an opportunity to demonstrate your capability to undertake an individual piece of research within a business context.

The project may be an investigation of a relevant issue of academic interest, an investigation of a practical business issue, or a live problem-solving project.

Undergraduate Business Research Methods Top-up

This module seeks to develop your skills in research methods applicable to business and related areas. It focuses on qualitative and quantitative research methods and will prepare you for the Undergraduate Business Project module.

Career opportunities

The UK’s tourism industry has witnessed unprecedented growth during the last decade due to the number of departures and arrivals to and from UK airports. This growth has paved the way for a range of exciting career opportunities that allow you to apply the management, technical and business skills gained studying this program. You could progress into careers including:

• terminal management
• passenger services
• airside and ramp services
• customer account managers
• cabin crew
• communicators and procurement specialists
• immigration and customs.