Service Quality
One of the ways we receive feedback on our service quality is through our Student Survey which we conduct on our students at least once during their course of study with us.
In this survey, students rate the College on a scale of 1 (low) to 6 (high) in the areas of:
- Student Satisfaction with the student support services
- Student Satisfaction with the College facilities
- Student Overall Satisfaction with their experience at AAC
Our goal is to achieve a rating of at least 4.8 out of 6 in all areas.
Quality Framework
AAC is committed to creating a conducive working, learning and teaching environment by providing the highest quality of services that:
• Meet or exceed our customers’, staff's and interested parties’ expectations;
• Comply with all regulatory requirements;
• Continuously improve;
• Result in an Effective Quality Management System;

Occupational Health & Safety
Academies Australasia College (AAC) is committed to its responsibility to operate in a manner that protects human health and safety in order to support the College’s long-term growth and reputation as a responsible corporate citizen.
AAC recognises that the safety of our staff and visitors is crucial and we are committed to achieving high standards of health and safety practices. Workplace safety and health is an integral part of providing a conducive environment for teaching and learning.
Academic Process
The objective of having a proper academic process is to ensure that the academic quality is perpetuated holistically and that it forms a part of the validation report to be submitted by Academies Australasia College (AAC) to any foreign university or institution.
What is Academies Australasia College‘s Academic Process?
Academic process is about maintaining high standards and quality in the academic element of our institution. It covers all areas of academic from proper handling of students/ lecturers/teachers, professional material development and reproduction, and careful and thorough administration of examinations.
The credibility of any institution is heavily based on its proper handling of academic issues. Failure to realize the importance of academic quality could very well develop premonitory symptoms in its quality leading towards a loss of competitive edge over other institutions in the market.
A well maintained academic standard will also aid us in the constant development of collaborations with good and well recognized foreign universities. A quality academic approach builds trusts in our partners and most importantly with our existing students, parents, stakeholders and potential students.
AAC‘s procedures will aid in ensuring that potential students are well taken care of from the onset.
